
ISO 9001
Our Quality Assurance
ISO 9001 certification is a key recognition for companies that strive for excellence in quality management. SIMEL is proud to be certified to the international standard ISO 9001:2015, which guarantees our customers a product that meets expectations and current regulations.
What is ISO 9001?
ISO 9001 is an international standard that defines the requirements for a quality management system. It was developed to help organizations ensure that their products and services consistently meet customer and applicable legal and regulatory requirements. Certification helps companies improve process efficiency and increase customer satisfaction.
Key Principles of ISO 9001
ISO 9001 is based on quality management principles that we apply in our daily work:
- Customer orientation: Customers’ needs are at the center of our activities.
- Leadership: Our management ensures that all staff are trained and oriented toward quality goals.
- Staff involvement: People are the heart of our organization, and their opinion is important for optimizing processes.
- Process approach: We manage each activity as part of a system of interconnected processes to improve product quality.
- Continuous improvement: We constantly aim for optimization of every process.
- Evidence-based decisions: Every decision is made based on evidence.
- Relationship management: We aim to create and maintain lasting and trusting relationships with our partners and clients.
SIMEL's Path to Quality
SIMEL has implemented a quality management system that meets the requirements of ISO 9001. This system covers all stages of our business, from design to production to after-sales service. To ensure effective implementation of ISO 9001, SIMEL:
- Monitors production processes: Each stage of production is carefully monitored to ensure compliance with quality requirements.
- Conduct internal audits: We regularly review our processes to identify opportunities for improvement.
- Plan and Check: The Plan-Do-Check-Act (PDCA) approach is the basis of our system, ensuring that every action is planned, executed, monitored and improved.
Benefits for Our Customers
Application of the ISO 9001 standard enables us to offer our customers a number of benefits, including:
- Product reliability: Each motor is tested to ensure that it meets requirements and exceeds expectations.
- Process efficiency: By optimizing internal process management, we are able to reduce costs and improve delivery times.
- Customer focus: Every improvement in our quality system has the ultimate goal of increasing customer satisfaction.